The challenge
Urban Valor struggled with unreliable email hosting and a complete lack of technical support from previous IT service providers, leading to severe communication delays and costly business downtime. With busy, hands-on employees, the academy urgently needed a dependable technology partner in Gauteng to take full ownership of their digital infrastructure and resolve technical issues quickly.
The solution
Rand Data Systems migrated Urban Valor to Google Workspace, integrating Gmail, Google Drive, and Google Chat into a unified system. They tailored the email interface to match their old Outlook setup to simplify adoption. Furthermore, Rand Data delivered custom training, helping staff utilise Google’s collaboration features and built-in AI tools to write professional emails on the go.
The result
The migration vastly improved staff efficiency and communication. Google Chat and integrated Drive streamline document approval, while remote accessibility lets management work on the go without laptops. System downtime has been eliminated, and fast email delivery is restored. This digital foundation now empowers the academy to confidently build their upcoming online shop.
Partner role
Rand Data managed Urban Valor’s transition to Google Workspace. They handled the entire email migration, configured customised layouts resembling legacy systems to ease adoption, and provided engaging, hands-on team training.
“What stood out with Rand Data wasn’t just the product, it was the service. Downtime costs us far more than paying for good support, and finding a reliable, long-term partner has made our lives easier and our staff far more efficient. Google Workspace is user-friendly, keeps everything in one place, and lets us move faster.”
Collette Tarboton, Urban Valor
