The challenge
WANATU needed to eliminate navigation blind spots, inaccurate ETAs, and dispatch friction caused by unreliable routing across Gauteng. In a market where safety and connectivity are paramount, they required real-time driver tracking, reliable location updates during signal drops, and full operational visibility to build rider trust and ensure accurate, predictable commutes.
The solution
WANATU integrated Google Maps Platform Mobility and Fleet Engine. The system enables real-time vehicle tracking, turn-by-turn routing via Routes API, and staleness detection for lost connectivity. It powers live maps, accurate ETAs, and upfront pricing across consumer rides and corporate bookings via a unified admin console.
The result
Key results achieved through Google Maps Platform Mobility: Eliminated navigation blind spots via real-time driver tracking and live maps. Drastically improved ETAs, providing accurate, predictable pickup times. Optimised dispatch & routing precision across Gauteng’s road network. Proactive mid trip intervention using automatic staleness detection for lost connectivity.
Partner role
28East served as the local Google Maps and Google Cloud implementation partner, enabling WANATU to seamlessly integrate Google Maps Platform Mobility, Fleet Engine, and Routes API to modernise fleet tracking, dispatch, and navigation.
“With Google Maps Platform Mobility, we aren’t just moving people – we’re looking after them. Real-time tracking and improved ETAs mean parents can see where their children are,
while commuters can plan their days with greater confidence.”
Anton Grotius, WANATU
