Use generative AI for customer service

Generative AI aids customer service by automating responses, helping to reduce agent burnout and enhance customer trust.

Generative AI for customer service

How Gemini for Workspace benefits customer service

Gemini works across Google Workspace apps to help quickly make sense of large amounts of information and seamlessly generate first drafts. From building customer profiles to assisting with messaging, Gemini can help provide faster service to customers and make greater use of your team’s resources.

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