JumpCloud for MSPs™ is a new product for managed service providers that allows you to deploy and manage JumpCloud at scale to your customers. With JumpCloud for MSPs, you can fill in the gaps in your stack — without having to rip and replace any solution you’re already using. It’s a powerful Open Directory Platform™ that allows you to centrally manage identity, access, and device capabilities in a single multi-tenant console. These features combine with a partner program providing implementation, marketing, and sales support.
JumpCloud for MSPs Offerings
Multi-tenant management capabilities
Enjoy the full product offering our JumpCloud Partners use, but in a self-service model. The new Multi-Tenant Portal (MTP) has a “Home” tab that contains alerts for your child organizations, like user alerts (lockouts, expired passwords, about to expire passwords), device alerts (inactive later than 7 days, uptime greater than 30 days, disk encryption), software alerts (install failed, software not found, restricted software found, app not used in 30 days), and security vulnerabilities (OS patch management, MFA enabled, antivirus software).
Billing and ticketing integrations
JumpCloud for MSPs integrates with billing systems to accurately reflect license usage in customer accounts. Automated billing integrations help avoid manually billing for license usage. Select events can generate tickets automatically in an MSP’s PSA, allowing you to work more efficiently and catch problems before customers can report them.
Unique partner programme
The partner program includes marketing collateral, sales support, premium support, and special discounted pricing for MSPs.
Single pane of glass
MSP admins have at-a-glance information and the ability to resolve alerts without having to navigate to their child companies one by one.